The Future of Technical Writers

Can technical writers be writing and communication specialists and remain successful at their craft, even if they have little or no knowledge of the technology they are documenting?

This topic is debated constantly on TECHWR-L (the technical writers mailing list). While there is no black and white answer, it is generally agreed that if two writers have comparable writing, communication, and editing skills, the writer with more knowledge of the subject matter will produce better results.

The slump in IT has caused employers and recruiters to request longer wish lists of technology experience for technical writers they will hire. While this frustrates writers searching for work, it is a trend that I do not believe will change.

A writer with strong technical knowledge in one or more areas can add tremendous value. As writers, we should not fear this trend. Rather, we can use this judgement by employers to increase our workplace value.

My advice is to pick no more than three strong technologies in your geographical area, and learn all you can about them. Join professional associations, take training courses, read industry publications, visit web sites, and speak to SMEs. When jobs are advertised in these areas, you will have an advantage over other generic applicants.

In the future, technical writers may become more ‘vertically’ oriented within markets, and most may work as contractors. They will be called in for short periods of time when documentation needs are high, much like a framer or drywall specialist is called in at the proper stage when building a house.

By: Gerry Loiacono twblog@aztec-it.com.au